01Fun & fitness
Swim, play, build confidence
For water lovers, busy bodies and cautious first-timers. Every new dog begins with a private orientation.
- Orientation swims
- Recreational swims
- Learn-to-swim support
- Dock-diving practice
Indoor Dog Pool& Wellness CentreBook & Pay OnlineWarm water. Expert hands. One dog at a time.
Feel better.
Move stronger.
Have a splash.
Private, guided swim and wellness sessions for first-timers, joyful water dogs, seniors, and dogs rebuilding after injury or surgery.
85°year-round water
14′ × 28′purpose-built pool
100%private sessions
Renovation concept · proposedStart here
What does your dog need today?
Choose a path. We’ll guide you to the right first appointment—no guessing.
First visitOrientation swim
A calm, private introduction to the pool, ramps and routine.
from $74 + HST ↗Recovery & mobilityTherapy assessmentStart with a thoughtful assessment and a plan shaped around your dog.
from $124 + HST ↗Returning swimmersRecreation swimWarm-water fun, fitness and confidence in a private session.
from $49 + HST ↗People + dogs
Calm people. Happy dogs. Care with a point of view.
Meet Jenny and members of the pool team—Lucy, Faith and Tiya—supporting dogs through real centre sessions. Every appointment remains private and shaped around the dog in front of us.
Meet our team in training
You may also meet Krisztina, Ashley and Charlene during your visit. They are learning alongside Jenny and the experienced pool team, building practical skills through supervised sessions.
Ongoing staff training is part of our investment in thoughtful, consistent care for your dog.
Care that meets them where they are
One pool.
Four ways forward.
Fun and therapy belong under the same roof. The difference is the goal, the pace and the hands guiding the session.
02Recovery & mobility
Move with less impact
Thoughtful, guided care for dogs rebuilding strength, managing mobility changes or returning after surgery.
- Therapy assessment
- Canine hydrotherapy
- Massage & chiropractic
- Class-B laser
03Senior & comfort care
Gentle support, their pace
Warm water and one-to-one attention for older dogs, palliative visits and meaningful last swims.
- Senior swims
- Low-impact conditioning
- Palliative sessions
- Hospice sessions
04Shop & fittings
Mobility gear that fits
Hands-on fitting help from a team that understands how body shape, condition and movement change what works.
- Life jackets
- Help ’Em Up harnesses
- Walkin’ Wheels
- FitPAWS & drying coats
Red-light therapyComfort + wellness
Red-light
therapy.
A quiet, comfortable light-therapy option that can be part of an individualized wellness routine at IDPWC.
Designed for a calm visit
- A low-stimulation, comfortable moment in a familiar centre setting.
- Individual timing and positioning shaped around the dog and the visit.
- A simple wellness option that can be discussed alongside pool time and other centre services.
Ask about red-light therapy. The team can help you decide how it fits alongside your dog’s pool or wellness visit.
Red-light therapy at IDPWCPrivateone family at a time
Lucy · guided pool supportYour first visit
New place. Clear plan. No pressure.
Every dog begins with a gentle introduction—because confidence and safety are built, not assumed.
- 01
Choose your path
New recreational swimmers start with orientation. Dogs needing therapeutic care start with an assessment.
- 02
Tell us about your dog
Share their goals, health history, comfort level and any veterinary guidance before you arrive.
- 03
Meet the pool safely
We introduce the space, life jacket, ramps and house routine at your dog’s pace.
- 04
Leave with a next step
You’ll know which session, frequency or at-home support makes sense from here.
Before pool time: no food for 2–3 hours, a fully toileted dog, and any requested veterinary information. Download the veterinary form. Check pet-insurance requirements.
Plain-language pricing
Know before you book.
Updated swim rates and optional five-visit passes begin October 26, 2026. Existing confirmed appointments and prepaid visits retain their original terms.
Effective October 26, 2026
More choice. A plan that fits your dog.
Updated swim rates and optional five-visit passes begin October 26, 2026. Until then, current rates apply. The update supports ongoing staff training and consistent, dog-first care.
| Session | One visit | Five visits | Per visit with pass |
|---|---|---|---|
| Independent swim20 minutes | $59 | $250 | $50 |
| Independent swim30 minutes | $75 | $325 | $65 |
| Guided recreation20 minutes | $75 | $325 | $65 |
| Senior swim · one instructor20 minutes | $75 | $335 | $67 |
| Senior swim · two instructors20 minutes | $95 | $415 | $83 |
| Hydrotherapy follow-up · one therapist20 minutes | $79 | $355 | $71 |
| Hydrotherapy follow-up · two therapists20 minutes | $109 | $460 | $92 |
Your existing bookings are protected. Confirmed appointments, prepaid packages and client credits retain their current terms.
Five visits, six months from purchase. Passes are optional and service-specific. Weekly, biweekly or monthly visits should suit your dog—not a sales target. Hydrotherapy remains assessment-led.
Memberships come later. These passes are not recurring memberships. Neighbour-business benefits and future membership plans are still in development.
Current rates · until the update takes effect
Recreational swims
- 1-dog orientation · 30 min
- $74 + HST
- 2 dogs, same household · 40 min
- $99 + HST
- Returning swim · 20 min
- $49 + HST
- Returning swim · 30 min
- $64 + HST
- Learn-2-Swim package · 5 visits
- Ask for a confirmed quote
Therapy & wellness
- Initial therapy assessment · 40 min + 10 min buffer
- $124 + HST
- Therapy reassessment · 30 min
- $94 + HST
- Hydrotherapy · 20 min
- $69 + HST
- Massage initial · 45 min
- $89 + HST
- Massage follow-up · 30 min
- $69 + HST
Chiropractic & laser
- Chiropractic initial · new client
- $99 + HST
- Chiropractic initial · pool client
- $80 + HST
- Chiropractic follow-up · 20 min
- $65 + HST
- Laser session · 10 min
- $45 + HST
Packages, add-ons and policies
Recreation add-ons
Instructor $15 · additional same-household dog $15 · life-jacket rental $6 · extra 10 minutes $15.
Hydrotherapy packages
Five 20-minute sessions: $378.55 with one therapist or $491.55 with two, taxes included.
Timing matters
Existing packages retain their terms. Before booking or paying, ask the team which cancellation and rescheduling terms apply. Earlier agreed terms remain protected.
One clear booking path
Choose the right booking path.
Start in Jane to explore regular services and the appointment times released for online booking. Returning independent swimmers can go straight to a 20- or 30-minute swim. New swimmers begin with orientation; therapeutic visits begin with an assessment.
01 Choose your service and an available time in Jane02 Review the price and checkout instructions before confirming03 Request a preferred time if no suitable slot is shown
Only times released in Jane can be self-booked. The request form does not reserve a time or take payment; wait for the centre’s confirmation.
Ready when you are
Choose your swim. Find your time.
Use the returning-swim shortcuts below, or explore orientation, guided swims and wellness appointments in Jane. Availability depends on the service and the coverage released for booking.
Book & Pay Online in JaneBooking trouble, two dogs or an uncertain payment? Ask IDPWCHave prepaid visits? If checkout asks you to pay again, stop and email info@indoordogpool.ca so the team can check your credit first. First visits, specialist services and screening questions are staff-assisted.
Jane availability can change. Prefer email? Write to info@indoordogpool.ca.A warmer, more professional pool room
Replace visual noise with calm, clean confidence.
The proposed direction removes curtains and corrosion-prone framing, then builds a durable wet-zone system around cleanable walls, composite guards, better light and organized equipment.
Renovation concept · 01Cobalt wet-zone walls, warm off-white above, transparent plexiglass-style panels and white gatework keep sightlines open.
Renovation concept · 02The simple pool ramp stays legible while clear white-framed surrounds and organized equipment reduce visual noise.
Dry, clean, durable
Specify complete wall and partition assemblies for chlorinated humidity—not decorative panels alone.
Bright without glare
Use diffused, high-colour-rendering natatorium lighting so dogs, people and photos all read clearly.
Everything has a home
Separate drying rails, wipe-clean storage and secured chemical storage to make the room feel calm and run better.
Proposed renovation concepts—not photographs of the current facility. Final materials, anchorage, fire performance, electrical work and costs require site measurement and qualified contractor review.
Animated lesson guide
Meet Scout“Why did I stop at the ramp?”
Because hesitation is information. A good introduction listens before it asks.
Scout’s Splash Notes
Learn your dog.
Help them thrive.
Short, entertaining lessons can make the website useful between visits—not just a place to buy something. Each health or behaviour lesson will name its author, reviewer and evidence level.
01Behaviour & psychology
Read the dog in front of you
Body language, arousal, stress signals and the small choices that help a dog feel safe enough to learn.
02Health & movement
Build a body for real life
Age-appropriate movement, recovery, fatigue and conditioning foundations—without turning general education into a diagnosis.
03Relationship & sport
Become a better team
How routines, attention, environment and human emotion can shape communication, confidence and performance.
04Pool-smart basics
Make water make sense
Pool preparation, flotation, safe entries, rest, after-swim care and what a thoughtful first session looks like.
Education, not diagnosis. Holistic topics will be evidence-aware and professionally reviewed. “Frequencies” will be translated into observable ideas such as arousal, stress cues, routines, social learning and human–dog co-regulation.
Raise a paw for the AcademyMembership options
A healthy rhythm.
Thoughtfully limited.
Membership options are structured around reserved monthly visits, clear booking windows and practical capacity. Join the founding list for confirmed details.
Join the founding list →Weekday Ripple
A lighter, lower-cost rhythmDesigned around two off-peak recreational swims each month, useful education and simple rebooking.
Founding-list preview · pricing details to followSwim Strong
A consistent weekly habitA four-visit rhythm with priority windows, progress touchpoints and value across selected shop items.
Founding-list preview · pricing details to followMobility Care Plans
Individual plans, not unlimited useAssessment-led packages for dogs whose cadence should follow professional guidance rather than a generic membership.
Founding-list preview · pricing details to followThe affordability lane is built around quieter weekday capacity. Therapy stays assessment-led, with no “unlimited” promise.
The specialist shop
Sell what makes the next swim, walk or recovery day better.
Start narrow: fitted swim and mobility products the team already understands. Expand only where the product belongs naturally beside the service.
Request a fitting or product alertSwim ready
Life jackets, pool leads, waterproof gear, toys and drying coats—selected around the real visit.
Curated selectionMove better
Harnesses, wheels and conditioning tools with fitting help, demonstrations and direct-ship options.
Curated selectionPoolside people
A pilot collection of genuinely chlorine-resistant staff and customer swimwear, plus branded wet bags and towels.
Curated selectionBuild for dogs
A future pool-planning desk that qualifies the need, then connects owners or operators with licensed design and installation partners.
Pool-planning referralsNo canine garment is described as chlorine-resistant until a supplier documents that claim and pool testing supports safe use. Pool projects will begin as disclosed referrals—not unlicensed engineering or construction promises.
K9 Health Challenge
Reward consistency, courage and learning—not the “fittest” dog.
Every dog can make progress. The first K9 Health Challenge model gives points for showing up, learning, safe practice and community kindness. Teams are scored by completion against their own goals, so seniors, puppies, athletes and dogs in recovery can all belong.
+3 Show up+2 Learn+1 Practice+1 Cheer
- Rotating honours such as Courageous First Swim, Senior Spirit and Consistency Star
- Private-by-default dog cards with owner-controlled photos, clips and fan access
- Sponsor-funded completion prizes with formal rules—never incentives to overexercise
Illustrative previewWeek 03 · Team Current
- 01ScoutConfidence builder12 pts
- 02LunaSenior spirit10 pts
- 03BennyLearning streak9 pts
Team goal74%
Percentage of personal goals completed—not raw speed, distance, weight or recovery claims.
Built in phases
Built for today. Designed to keep growing.
The pool remains the centre of gravity. Education, commerce, community and measurement grow around it at a practical pace.
Request, learn and raise your paw
- Saved online appointment requests
- Clear booking-update preferences
- Scout’s first mini-lessons
- One structured interest registry
Membership, Academy and shop pilots
- Capped founding memberships
- Reviewed self-paced education
- Specialist swim + mobility shop
- Micro-events and local partnerships
K9 Health Challenge, teams and measurable progress
- Opt-in dog profiles and fans
- Private session video
- VIDEO Analysis for optional session footage
- Sponsors, pool projects and annual events
VIDEO Analysis turns optional private-session footage into clear coaching and wellness feedback for owners and teams.
Client updates
What would help your dog most?
Choose the updates you would find useful for pool time, safety and planning. This helps us prioritize useful information and services; it does not create an appointment, quote or recommendation.
Pool timememberships, booking updates, future pre-/post-swim rinse care and group eventsSafety & gearlife-jacket suitability and shop arrivalsHelpful resourcesneutral pet-insurance information and K9 Health Challenge updates
Good to know
Questions before the first splash?
We’d rather help you arrive confident than leave you guessing.
Is every appointment private?
Yes. Sessions are arranged one family at a time, so your dog does not need to interact with unfamiliar dogs. This can be especially helpful for fearful, reactive or easily overwhelmed dogs.
My dog has never swum. Where do we start?
Book an orientation swim. The team introduces your dog to the room, water, life jacket and ramps gradually. Even experienced swimmers complete orientation so everyone learns the same safe routine.
Recreational swim or therapy assessment?
Choose recreation for fun, confidence and general fitness. Start with a therapy assessment when the goal involves injury, surgery, arthritis, mobility loss or a veterinarian-led recovery plan.
What should my dog do before a swim?
Please withhold food for 2–3 hours before pool time and toilet your dog immediately before the visit. If they seem unwell or out of sorts, contact the centre before coming in.
What is the cancellation policy?
Please give the team as much notice as possible. Before booking or paying, ask which cancellation and rescheduling terms apply to your visit. Earlier agreed confirmed and prepaid terms remain protected. Contact info@indoordogpool.ca promptly about illness or an emergency; any exception needs review.
Which veterinary records should I send?
Before your first visit, please email your dog’s existing veterinary vaccination records or antibody titre results for review. This is a request for records, not a recommendation for additional vaccinations; your veterinarian can advise what your dog needs. Rabies vaccination must meet Ontario requirements, or be covered by a valid veterinary medical exemption.
Do you carry mobility and swim gear?
Yes. The retail area includes life jackets, Walkin’ Wheels, Help ’Em Up harnesses, FitPAWS products, drying coats, water toys and other mobility aids. Book ahead so the team can help with fit.
Follow the dogs
Real swims. Small wins. Useful lessons.
See real pool moments, team education and the K9 Health Challenge—plus a few moments from the centre’s CityNews coverage.